2022 Community Needs and Satisfaction Survey
The purpose of the Community Needs and Satisfaction Survey is to track Council’s performance in service delivery, identify priority areas and community needs and evaluate Council’s customer services and communication. The submission period for the 2022 Community Needs and Satisfaction Survey has now closed, information regarding results are posted below.
ABOUT THE 2022 SURVEY
The Community Needs and Satisfaction Survey was completed in May 2022 and the final result, analysis and recommendations have been completed by Taverner Research Group.
The purpose of the Community Needs and Satisfaction Survey is to track Council’s performance in service delivery, identify priority areas and community needs and evaluate Council’s customer services and communication.
Summary of key findings of the survey include:
- Overall satisfaction with the performance of Dubbo Regional Council is performing below comparable regional councils in NSW.
- 81% of residents agree that, overall, Dubbo Regional Council area is a good place to live.
- 91% of residents are proud to live in the Dubbo Regional Council area.
- 65% of residents have contacted DRC in the past 12 months, of which 66% are satisfied.
- 57% of residents are satisfied with the appearance of Dubbo and Wellington CBD’s and surrounding areas.
- 75% of residents agree that Council positively promotes its activities and achievements.
The most valued aspects of living in the Dubbo Regional Council area are:
- Community
- Country atmosphere
- Good quality facilities
- Family and friends
For a full copy of the report please click below.
Community Satisfaction and Needs Survey 2022 - Final Results (PDF 856.1KB)
Community Satisfaction and Needs Survey 2022 - Online Results (PDF 22.1MB)
VIEW OUTCOMES OF THE 2019 SURVEY
The 2019 Community Needs and Satisfaction Survey was completed in May 2019 and the final result, analysis and recommendations have been completed by IRIS Research. View the outcomes on Council's dedicated webpage 2019 Community Needs and Satisfaction Survey
Last Edited: 04 Jul 2023