MAINTAINING VITAL SERVICES TO OUR RESIDENTS

Dubbo Regional Council (DRC) is currently maintaining essential services to residents during the rapidly-evolving national Corona Virus (COVID-19) pandemic.

“Regular rubbish collections are being made as scheduled, water supply continues to be produced, animal services remain open, rangers continue their vital work throughout the community, and maintenance staff are continuing work on roads, sports grounds and open spaces,” said Andrew Parsons, Dubbo Regional Council’s Manager for Media and Communications. “The community can have confidence that Council will continue to provide essential services, while it can, during what will be a very testing and demanding time for the whole community in the weeks and months ahead during this national pandemic situation.”

Customer Experience Centres in Dubbo and Wellington are open. Alternatively, residents can also contact the centres by email council@dubbo.nsw.gov.au or phone 6801 4000 with inquiries or requests for assistance.

As per nationwide health recommendations, Council implemented additional measures essential for the wellbeing of staff and members of the community at all Council facilities.

The current situation also means Council is reviewing its own business continuity and disaster plans should its own workforce, like so many organisations nationally, be required to work from home, or operate with a reduced capacity due to illness.  While this is all part of precautionary planning, Dubbo Regional Council, like all communities around Australia, is not immune to the threat of infection, or the impact of infection, to staff.

“The community will have seen additional hand sanitiser stations, increased hygiene and cleaning practices, and a heightened public awareness and precautions to reduce risk of infection at all council offices and facilities,” said Mr Parsons.  “The community very much needs to play their role in limiting the spread of infection during this pandemic by practicing social distancing, regularly washing their hands, covering their coughs and sneezes and staying at home if sick – the messaging being repeated by health officials.”

“Council is working with local organisers forced to cancel or postpone events following the Australian Government’s ban on all non-essential gatherings of more than 500 people,” said Mr Parsons. “Council is also liaising with organisers of all affected major bookings to evaluate and consider alternate times later in the year or beyond, and is also talking with organiser of future events.”

“The operation of the region’s Aquatic Leisure Centres, Old Dubbo Gaol, Western Plains Cultural Centre, Dubbo Regional Theatre and Convention Centre, Wellington Caves and other council public facilities is being reviewed daily in line with official NSW and Australian Government directives and advice,” said Mr Parsons. “It’s critical DRC continues to closely monitor what is a very dynamic and ever-changing situation in our region and Council will take all advice and direction from the health agencies leading the national response to the COVID-19 pandemic.” 

Further information on NSW Health measures and advice in combating COVID-19 are available at | www.health.nsw.gov.au/coronavirus

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Last Edited: 18 Mar 2020

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