DUBBO REGIONAL COUNCIL'S COVID-19 RESPONSE

LIVE UPDATES

Dubbo Regional Council is providing frequent updates on its response to the COVID-19 outbreak. First and foremost, this is a federal and state government-led response, and Dubbo Regional Council is a conduit to the community to share information. You can stay up-to-date with our latest live press conferences by liking our Facebook page or viewing the Live Stream section of the website. The next community briefing will be at 12:30pm on Monday 11 May, 2020 and will be live streamed here:

NEWS & UPDATES

Dubbo Regional Council has published the below media releases about its response to COVID-19. The most recent releases are at the top:

APPLICATIONS NOW OPEN FOR CORONAVIRUS (COVID-19) RATES FINANCIAL ASSISTANCE

NSW GOVERNMENT HAS SAYS TRIP TO THE TIP IS NOW A 'REASONABLE EXCUSE'

COUNCIL WAIVES CHILDCARE LEVIES UNTIL THE END OF FINANCIAL YEAR

THE SHOW MUST GO ON!

KEEP IT SAFE. LEAVE YOUR HOUSEHOLD CLEAN OUT UNTIL ANOTHER TIME.

ADDITIONAL COUNCIL FACILITIES TO CLOSE IN RESPONSE TO COVID-19 PANDEMIC

COUNCIL FACILITIES TO CLOSE, BUT STAFF STILL WORKING

LANDING FEES AT DUBBO CITY REGIONAL AIRPORT WAIVED

DRC STATEMENT RE 'MARKETS' AND COVID-19

COUNCIL CONTINUES WORKING WITH EVENT ORGANISERS

SPECIAL EARLY MORNING BUS SERVICES

MAINTAINING VITAL SERVICES FOR OUR COMMUNITY

SUPPORTING OUR BUSINESS COMMUNITY

We know that our business community is hurting at this time, which is why Dubbo Regional Council's Economic Development Team is working with local businesses. A webpage over at our sister-site run by Dubbo Region is helping our community stay connected and aware of what businesses have come up with alternative ways of trading.

Find out more about local businesses and who's still trading here. You'll also find important information for businesses, and also for workers and employees.

LODGING DEVELOPMENT APPLICATIONS

Electronic submissions of applications can be sent to Council via DevelopmentandEnvironmentApplications.Officers@dubbo.nsw.gov.au. Council only requires one set of plans and each document is to be named accordingly and saved as separate pdf documents. If your application and associated documents are larger than 25 MB, documents can be sent via a cloud host. Please note that if the documentation is not adequate eg: not to scale, not clear or legible, insufficient details etc., then lodgement of the application will be held until adequate information is received.

On the receipt of acceptable applications, Council will forward an Invoice for payment of associated fees which must be paid within 14 days.  This payment will be able to be made electronically. Should the payment not be made within the specified 14 days, the application will be refused, on the grounds that the application had not been lodged in the ‘prescribed manner’.

Council’s Duty Building and Planning Officers are available between 1 pm to 5 pm Monday to Friday to answer any enquires regarding your application. Please phone 02 6801 4000 or send an email to council@dubbo.nsw.gov.au.

PUBLIC HEALTH INFORMATION

On 21 March 2020, NSW Health Minister Brad Hazzard made an Order under Section 7 of the Public Health Act 2010 that prohibits mass gatherings of 500 or more people in outdoor spaces and 100 people or more in indoor spaces, subject to certain exclusions.

For more information about this, please visit here.

CLOSURES/ PRECAUTIONS AT COUNCIL FACILITIES

We are updating this information regularly to keep our community informed about any changes to their services. Please refer to the below table for more information.

 FACILITY  STATUS MORE INFO
Customer Experience Centres
 Closed Online and phone inquiries will still be responded to. Physical branches however are closed to the public. 


 We encourage the community to consider alternative contact methods to reduce risk of COVID-19, including:

Certificates, Debtor payments, rates and water payments processed via:

For Duty Builder and Planning Officers
  • Phone 02 6801 4000 between 1pm-5pm for Duty Builder and Planning Officers, or email your queries to council@dubbo.nsw.gov.au rather than attending in person.
Visitor Information Centres
 Closed

The Dubbo and Wellington Visitor Information Centres closed at 5pm on Wednesday 25 March. Staff will still be on site doing the following:

  • Taking phone calls and responding to online inquiries.
  • Continuing to provide refunds for people who bought tickets to Red Hot Summer Tour, and made online bookings.

Phone: 1800 674 443

Dubbo Regional Theatre and Convention Centre (DRTCC)
Closed
 
  • The Box Office at Dubbo Regional Theatre and Convention Centre (DRTCC) will close at 5pm Wednesday 25 March. Staff will remain onsite to continue planning and making arrangements for future shows, and provide refunds/ show credit.

  • Given the most recent update from the Federal Government, banning indoor events of 100+ people, or 500+ for outdoor events, some events in the Dubbo Region have been cancelled or postponed.

  • For a list of shows and events cancelled at the Dubbo Regional Theatre and Convention Centre, visit here.

  • For updates about other events in the Dubbo region, visit here.

Phone: (02) 6801 4378

Old Dubbo Gaol
Closed  
  • Staff at Old Dubbo Gaol will continue working from home, or practicing social distancing while they work behind-the-scenes on the Old Dubbo Gaol redevelopment.
  • Staff will still be responding to inquiries over the phone or email.

Phone: (02) 6801 4460

Dubbo Regional Livestock Markets (DRLM)
 Open  

We've asked that only those conducting business at DRLM - namely agents, buyers, transporters, contractors and staff - attend Dubbo Regional Livestock Markets. We also want people to be aware of the below:

  • The need for regular and correct hand-washing procedures.
  • Avoiding touching eyes, nose and mouth with hands.
  • Sneezing into your elbow or clean tissue.
  • Not shaking hands.
  • Maintaining a 1.5m distance from others.
  • If you have symptoms you must self-isolate and seek immediate medical advice.
Whylandra Waste Facility
 Open  The state government considers a trip to the tip a reasonable excuse, and as such, our waste facilities remain open. However, we ask you to exercise caution when visiting our facilities, and reconsider your trip if you are showing signs of sickness.
Wellington Caves and Caravan Park
Closed  
  • Staff will close the doors to the Wellington Caves from 5pm Wednesday 25 March.
  • The Caravan Park closed at 5pm Thursday 26 March.
  • All Caves tours have been cancelled until further notice. Staff will still be contactable via phone.
 

Phone: (02) 6840 6480

Western Plains Cultural Centre (WPCC)
Closed  
  • All programming, openings, workshops, mini-makers and events in the CAC and WPCC will be postponed indefinitely.
  • Staff will remain on site working on future exhibitions, and working with artists to either postpone or extend exhibitions.
  • WPCC will still be maintaining a strong presence on its social media channels, to stay engaged with culture in the region, follow them online.

Phone: (02) 6801 4444

Macquarie Regional Library (MRL)
Closed  
  • As a precaution to slow the spread of COVID-19, all MRL libraries will be closed from Wednesday 25 March, until further notice. To ease access to the library collection, you can now borrow up to 40 items for 6 weeks. We encourage you to continue to check our website and our social media for further updates, and thank you for your support and understanding during this time.
  • We will rollout a suite of virtual programs including:
    • 24/7 online services
    • Online tech help
    • Ask Your Library (via email and telephone)
    • Stories At Home (virtual story time)
    • Your Library at Your Door

Phone: (02) 6801 4510

Community Halls
Closed  All closed until further notice. For a full list of halls affected, visit here.
Public Amenities Limited openings

From Saturday 16 May, 2020, the following public amenities will be reopened:

  • CBD Church Street, Dubbo
  • Elston Park, Cobra Street Dubbo
  • Ollie Robins Oval, Bligh Street Dubbo
  • Adventure Playground, Windsor Parade Dubbo
  • Cameron Park, Nanima Crescent Wellington
  • Wise Park, Mitchell Highway Geurie

If the amenity block you would like to access is not on this list, then it is not open at this time.

Playgrounds/ play spaces
Open

Parks and play spaces will reopen from Saturday 23 May, all of the outdoor parks across the LGA will reopen.

 
 Skate parks
 Open

 From Saturday 16 May, the below skate parks will reopen:

  • Dubbo, Victoria Park
  • Wellington Skate Park
  • Geurie Tom Culkin
Botanic gardens
Open

From Saturday 16 May, the below facilities will be reopened to the public:

  • Dubbo Regional Botanic Garden
  • Wellington Oswano Japanese Garden
   
Sporting Facilities/ Sporting Grounds Limited openings

Open from Saturday 23 May:

  • Ballimore tennis courts, Ballimore
  • Powter Park BMX track, Dubbo
  • Wongarbon multicourts, Wongarbon
  • Tom Culkin Oval Tennis Courts, Geurie
  • Rygate Multi Courts, Wellington

Closed:

Dubbo

Apex Oval

Barden Park

Dubbo Regional Cycle Facility

Victoria Park No 1

Pioneer Hockey Complex

Wellington

Kennard Park

    
 Reserves  Limited openings

Open:

  • Sandy Beach Reserve
  • Devils Elbow Reserve

Closed:

  • Terramungamine – camping site
  • Ponto Falls Reserve – camping site
  • Stuart Town Recreational Ground

Camping grounds, public BBQ facilities and public drinking fountains will remain closed until the next stage of NSW Government’s easing of restrictions as per the NSW Public Health Order

Community BBQs OFF  All community BBQs have been turned off
Drinking Fountains OFF  All community drinking fountains have been turned off
 Leash Free Areas  Open

 All leash free areas will reopen to the public from Saturday 23 May, 2020


  • South Dubbo Park
  • Delroy Park
  • Douglass Mawson Park
Aquatic Leisure Centres
Closed All Aquatic Leisure Centres have been closed since 5pm Wednesday 25 March. The pool season in Geurie had closed two weeks prior, and the Wellington and Dubbo season was due to end on Friday 27 March.
Animal Shelter & Pound
Open by appointment only
 

Rangers will still be responding to calls and requests; however, if you are collecting a pet, you will be required to make an appointment before collecting your pet.

All adoptions have been suspended for the time being, with all dogs and cats being sent to various rescue groups, including the RSPCA, for adoption.

Still have questions? Click here to see our Frequently Asked Questions about COVID-19.

Last Edited: 22 May 2020

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