Draft Community Engagement and Communication Policy

Community Engagement and Communication

Effective and open communication is integral to ensuring Dubbo Regional Council meets the needs and expectations of the community.

Since the amalgamation of Dubbo and Wellington councils on 12 May 2016 Council has been operating under interim protocols in relation to communication and community engagement

Draft Policy 

The draft Community Engagement and Communications Policy (PDF 123KB) supersedes the policies of the previous Dubbo City Community Participation in Council Decision Making Policy and Wellington Community Engagement Policy.

The draft Policy recognises that effective community engagement and communication has benefit to Council and the community. Such benefits include:

  • Better outcomes through understanding needs and views of the community and customers
  • Outcomes that are broadly supported by the community
  • Increased satisfaction with Council services, operations, staff and elected officials
  • Increased awareness, understanding and acceptance of decisions made
  • Development of solutions to local issues through Council/community partnerships
  • Increased community understanding of Council processes and responsibilitiesBetter outcomes through understanding needs and views of the community and customers

    The draft Policy commits Council to engaging the community in the following circumstances:

    • Where there is a legislative/statutory requirement
    • When Council resolves to undertake community consultation
    • On issues that have the potential to affect the delivery of services or facilities that contribute to community well-being, growth and prosperity
    • When identifying and understanding the needs and priorities of the community for the purposes of strategic planning
    • To monitor and evaluate community satisfaction with Council or Council services
    more information

    Download Report to Council: Community Engagement and Communications Policy Review (PDF 313.9KB)
    Download: draft Community Engagement and Communications Policy (PDF 123KB)

    This draft Policy has been placed on Public Exhibition. Submissions can be made using the on-line form below or by email council@dubbo.nsw.gov.au

    Submissions close 5pm Monday 21 August 2017

    Andrew Woodcock, Corporate Communications Supervisor
    P 02 6801 4000
    E council@dubbo.nsw.gov.au

    Public submission

    Please provide your details and complete the following form to submit your feedback on the draft Community Engagement and Communications Policy.

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    Last Edited: 25 Jul 2017

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