Access to information

As a member of the public you have the right to access certain government information.

Under the Government Information (Public Access) Act 2009, there are four ways you can access information about Council. 

Open access information

Arrangements can be made for amendments to records concerning the personal affairs of members of the public by contacting our Right to Information Officer.

Certain information must be disclosed by us unless it is not in the public interest to do so. This is referred to as open access information and includes the following:

  1. An Information Guide (PDF 339.6KB) which lists the Council information that is available free of charge on our website
  2. Information about the agency contained in any document tabled in parliament by or on behalf of the agency (other than any document tabled by order of either House of Parliament) (PDF 8.2KB)
  3. Policy documents
  4. A disclosure log of access applications (PDF 116.5KB)
  5. GIPA Register of Contracts (PDF 117.4KB) contains a listing of company information on awarded contracts per the requirements of a register of government contracts GIPA Act 2009

Proactive release of information

In addition to the open access information that we must make available on our website, we also proactively release information with a commitment to providing as much information as possible for free or at the lowest possible cost. It is also our intent to make information easily accessible to the public. You can find information on our website or by contacting our Customer Experience Centre on (02) 6801 4000.

Informal release of information

If the information you require are not available on the website please contact usUnder the Act, we may allow access to other information unless there is an overriding public interest against disclosure of the information. 

Formal release of information

If you are unable to obtain your required information through any of the previous methods, a formal access application may be necessary. 

Please complete the Application Form (PDF 1MB) and present it with the appropriate fee at our Customer Experience Centre. Details of procedures and fees are detailed in the GIPA Act or may be obtained from our Customer Experience Centre.


Last Edited: 07 Sep 2021

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